Message From Our President
"When I started P.L.S., I felt we needed a reminder of our purpose to help
keep our focus. I wrote out a four-step pledge to our customers and stuck
it up on the wall of my office to remind us of what we were all about."
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To dedicate our total energies to supplying replacement parts
and accessories |
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To supply only those parts which are equal to or better than its
original equipment counterpart |
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To provide the best possible prices at all times |
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To warranty all new parts for 6 months or 1000 hours of use |
The first pledge was to assure our focus "To dedicate our total energies to
supplying replacement parts and accessories.". The second pledge, "To supply
only those parts which are equal to or better than its original
equipment counterpart" was designed to assure that our quality would not
falter for the sake of greater profit. The third pledge, "To provide the best
possible prices at all times" was to remind us that if we couldn't hit the
mark on this we just did not deserve the confidence our customers would show
us. The last pledge was to assure our customers of our longevity and dedication
by saying "To warranty all new parts for 6 months or 1000 hours of use". As
a result of our pledge and dedication to our goals, we are now one of the
largest parts distributors in Canada.
As to the future, we will continue to seek out new suppliers of quality parts
and to keep our prices at the lowest level possible. Our bilingual staff
continues to serve our customers in every way possible, interfacing with
each customer in his own, most familiar terms. I would like to thank all our
customers and our suppliers for their support over the last 25 years. I assure
you that our targets and goals haven't changed since the beginning.
Robert Ferguson, president
Corporate Background
P.L.S. Equipment Inc., was founded in 1984, on the principal that
lift truck users were paying more for replacement parts than was necessary.
This conclusion was arrived at by our founder, Mr. Robert Ferguson,
based on his 20 years experience in lift truck maintenance.
The company which grew modestly at first, has
now become a real success story through its dedication to its
single mission - providing quality and service second to none.
Company Mission
P.L.S. Equipment Inc., exists to offer customers products and services of superior value.
We continuously search the market for quality parts that can be sold at the best prices
possible. Our success in shopping is reflected in our ability to save our customers money and
time. |